One email address, read by the person who made the products. Most messages get a reply within one business day.
Reply within 1 business day. We're in Australia (AEST), so allow for the time difference.
Check spam and promotions first, then email us with the address you ordered under and we'll resend it.
30 days, no questions asked. Email us with your order details — see the Refund Policy.
Ask away. We'd rather tell you a product isn't right for you than sell it to you anyway.
Genuinely welcome. Tell us what you tried to work out and where you got stuck.
We don't have a phone line or live chat. One inbox, answered by the person who made the product. That's the whole support operation, and we'd rather be honest about it than fake a call centre.